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Welcome to our Summer 2015 edition of Members’ Matters

This quarter’s newsletter also includes our Annual Review for the last financial year, 2014 - 2015. This gives a snapshot of the work we’ve been doing on behalf of patients over the last year, with more detail contained in our much longer annual report available on our website.  

Back in May we were absolutely delighted to hear that we had won the CHKS Top Hospitals Quality of Care Award for 2015, as well as being named as a Top 40 Hospital for the third year running. This means we have been judged against hospitals across the country, and to come out top for quality of care is extremely reassuring for patients and the local community. My personal thanks to all our staff for this fantastic achievement.

Whilst we wait the outcome from the Competition and Markets Authority on our merger plans, we are continuing to consider other strategic options to ensure the financial and clinical sustainability of services for local patients.  

This includes a joint review with NW Surrey Clinical Commissioning Group of potential new models of care for local services, a clearer and more coherent long-term strategy for Ashford Hospital, a strategy for specialist services and exploring further commercial opportunities.  

Most of these options are intended to work alongside our merger plans, not instead of them, and ensure we develop as broad a strategy as possible to strengthen services for local people into the future.  

We are pleased to report very positive results from the latest inpatient survey with 85% of respondents rating their care 7+ out of 10. The survey shows us as the second most improved Trust in the country, with notable progress on communication from doctors, confidence and trust in nursing care, privacy when discussing treatments and choice of food.

We will shortly be holding Governor elections for three public Governors for the constituency of Runnymede and Windsor & Maidenhead – if you’d like to represent your fellow residents and stand for election, there is an article on these pages.


Aileen McLeish, Chairman


Become a Member

If you live in one of our local authority wards, you can become a member by completing our online application form.