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Suzanne Rankin

Suzanne Rankin
Chief Executive


Welcome to this week’s message. You’ll have seen my message a couple of weeks ago where I shared our Main Effort infographic and the key priorities we must remain focused upon during these exceptionally busy times. One of those priorities is to evolve our ways of working to more digitally enabled, patient safety-focussed, efficient methods and the implementation of the new electronic patient record, Surrey Safe Care, is absolutely key.

The delivery of a smart, integrated digital system is an important foundation of our future aspirations. Without this, we can’t grow and evolve our services in a modern and sustainable way, including our ambition to create more services in the community ‘closer to home’ and enable patients to manage their own care more easily. The amount of work involved in building and implementing this new system is immense but the opportunities it presents are equally huge!

Work so far has focused on the processes and workflows currently used by teams across the Trust, and how they can evolve to work as part of the new digital system. There is a very big push before Christmas to sign-off the new ways of working so they can be ready to build into the system by February.

The plan is then to hold an exciting week-long series of interactive sessions for teams across ASPH and Royal Surrey between 1st and 5th February to showcase and ‘safety check’ the new workflows – that is, how things will work in practice in the new Surrey Safe Care system. This is also referred to as ‘Future State Validation’. The sessions will be targeted at specific services and teams, so it is relevant to your day-to-day work. It’s really important that all teams are well represented as this will be your opportunity to review and highlight any safety concerns or critical issues, before we officially sign-off the system for testing and training. It’s a really essential part of the assurance process so we know Surrey Safe Care will be safe, secure and fit-for purpose.

Many colleagues have been closely involved with the planning so far and thank you for your time, support and enthusiasm, especially whilst everything else is so busy. Going forward, I can’t stress enough how important it is that we have your ongoing engagement with this vital project. There are very few members of Team ASPH that won’t be affected by the new digital system and ultimately it is more a change and transformation programme than a digital initiative.

The aim is to provide better, safer care for patients, free up time for direct patient care and make our working lives easier! It’s a win-win but we need staff input and help to get it right. 

With thanks for your ongoing support, stay safe in the week ahead.

Suzanne Rankin
Chief Executive


Chief Executive's Message

On a regular basis, our Chief Executive sends a message to staff about events at the hospitals, special achievements, and plans for the future.

We shall be adding them to this section as well as including them on our Twitter and Facebook pages.

From time to time, we shall ask other members of the Trust Board and clinical team to give their perspective on the week in our hospitals.