In this section you will find information about:

 

Car Parking Charges

On Friday 1st July 2022, Ashford and St Peter’s Hospitals NHS Foundation Trust will be increasing car parking charges for patients and visitors. We will continue to offer 20 minutes free of charge for visitors who are picking up or dropping off family, friends or loved ones, and parking will remain free for blue badge holders. Please ask about our parking concessions when you book your appointment.

From 1 July, the new parking charges for visitors will be as follows:

Duration Charges to 30th June 2022 Charges from 1st July 2022
Up to 20 minutes Drop Off Free Free
Up to 2 Hours £3.50 £4.00
2 - 3 Hours £4.00 £5.00
3 - 4 hours £5.00 £6.00
4 - 5 Hours £6.00 £7.00
5 - 6 Hours £7.00 £8.00
Day Rate (6 - 24 hours) £8.00 £9.00
Weekly £20.00 £25.00
Blue Badge Free Free

 

New Electric Vehicle (EV) Charges

For the first time, we will also be introducing a cost for the use of electric vehicle charging points for patients at a rate of 45p per kilowatt. We currently provide four electric vehicle charging points for members of the public at St Peter’s Hospital and, plan to increase this number across our hospital sites over the coming years to meet future demand.

The new parking and electric vehicle charging points rates will allow us as a Trust to continue to provide high-quality parking facilities and services for our visitors and staff.

 

We hope you are able to understand the Trust’s need to introduce new car parking charges at Ashford and St Peter’s Hospitals NHS Foundation Trust, but if you do have any further queries, please contact Rachael Westerman, Assistant Director of Facilities. This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Link to the AccessAble website

 

Information about access to our hospitals can be found on the AccessAble website for Ashford and St Peter's.

 

Parking at Ashford Hospital

Barriered car parking (pay on exit) for patients and visitors is located at the front of the hospital.

Parking at Ashford Hospital

 

Parking at St Peter’s Hospital

Barriered car parking (pay on exit) for patients and visitors is located:

  • Level 2 and 2.5 of multi deck car park
  • Hazel Car Park
  • Abbey Wing (top floor only)
  • Woodland Car Park, operated by Runnymede Borough Council

 

An update on parking at St Peter’s Hospital

Levels 2 and 2.5 of our new multi deck car park are open for patients and visitors.

The new car park provides additional parking spaces and direct access to the main reception of the hospital via stairs or lift. There is dedicated Blue Badge parking on level 2, adjacent to the front of the hospital and main reception

All patient car parks are now ANPR (Automatic Number Plate Recognition) so there is no need for a ticket to enter or exit. Upon entering the car parks a camera captures your registration number. When you are ready to leave, please enter your reg into any of the payment terminals and pay the fee due.

If you are a blue badge holder please follow the instructions on the terminal in order to obtain your parking free of charge.

Please note that patient / visitor parking continues to be available in the upper level of the ramp car park.

For further information, please see the map below.

 

Parking at St Peter's Hospital

 

Pay and Display car parking for patients and visitors:

  • Outpatients - Floors 2 and 2.5 only
  • Maple Wing at rear of hospital
  • Side of Abbey Wing
  • Front of Stephanie Marks centre
  • Front of Chertsey House
  • Adjacent to the Urgent Care Centre

 

Update on Disabled Parking

The disabled car park is still open at St Peter’s Hospital but the nearest entrance to the hospital is temporarily closed.

This is due to new processes for infection control screening, and in particular, so they, like other visitors to the Trust can be given a surgical mask, have a temperature check and sanitise their hands at a central access point.

Disabled persons are kindly asked to enter via the Duchess of Kent or front entrance at St Peter’s Hospital. If a disabled person or their carer needs assistance to get to the entrances, please phone the porters directly via 01932 722036.

There will be signs in the car park to also assist visiting.

Helen Collins
Head of Patient Experience and Involvement

 

Blue Badge Holders

Blue Badge parking is free at our hospitals.

All our disabled spaces are located close to the main hospital entrances and signs clearly direct the way for people with a disability. There is access on both sites for wheelchair users.

At St Peter’s Hospital disabled car parking is mainly located in the A&E car park. There is easy access into the corridor behind A&E. From here you can access the main reception area and the lift to other parts of the hospital.

At Ashford, there are ramps at both the Main Entrance and the Outpatient Department entrances. Both sites have easy access to lifts.

 

For those with mobility issues who find it difficult to reach our clinics or wards, wheelchairs are located at the main hospital entrances. Our porters can be requested to help you on arrival, please telephone (or use the nearest help-point) when you arrive on site and confirm your location. It’s also possible to pre-book portering assistance, please call 01932 722036 (St Peter’s Hospital) or 01784 884692 (Ashford Hospital) in advance and contact us again once you arrive on site to confirm your location and time of your arrival. There is a help-point situated near the wheelchair storage area on level 1 St Peter’s main entrance, as well as others in the visitor car parks on both sites.

 

Parking Concessions

We recognise that for some patients visiting our hospitals regularly car parking costs can be a burden. We therefore offer the following concessions which are applicable at both of our hospital sites:

Frequent visitors Weekly parking permit - £20.00
Patients attending Haematology/Oncology Day units Free for period of treatment
Patients attending long term cardiac rehabilitation clinics Free for period of treatment
Parents attending our Neonatal Intensive Care Unit (NICU) at St Peter’s Hospital Three weekly permit - £20.00

 

Claiming back parking costs

Help is available to some people travelling to hospitals under a Healthcare Travel Costs Scheme. Patients may be able to claim the cost of travelling to and from the hospital including car park costs, provided you use the cheapest mode of transport available if you are on a low income or you receive one of the benefits listed below.

  • Income support
  • Income-based job seekers allowance
  • Child tax credit
  • Pension Credit guarantee
  • Working tax credit
  • NHS low income scheme certificate (HC2 or HC3)

For more information, please click here.