Parking

In this section you will find information about:

• Car Parking Charges
• New Electric Vehicle (EV) Charges
• Parking at Ashford Hospital
• Parking at St Peter's Hospital
• Parking at Woking Community Hospital
• Blue Badge Holders
• Car Parking Concessions
• Claiming Back Parking Costs

Car Parking Charges

For any parking queries please contact our Travel Plan Office on: 01932 723675.

On 1st February 2023, Ashford and St Peter’s Hospitals increased their car parking charges for patients and visitors as part of the annual pricing review. Free parking for the first 20 minutes will continue for visitors who are picking up or dropping off patients and parking remains free for blue badge holders.

The new charges will be as follows:

New Electric Vehicle (EV) Charges

For the first time, we have introduced a cost for the use of electric vehicle charging points for patients at a rate of 35p per kilowatt. We currently provide four electric vehicle charging points for members of the public at St Peter’s Hospital and, plan to increase this number across our hospital sites over the coming years to meet future demand.

The new parking and electric vehicle charging points rates allow us as a Trust to continue to provide high-quality parking facilities and services for our visitors and staff.

We hope you are able to understand the Trust’s need to introduce new car parking charges at Ashford and St Peter’s Hospitals NHS Foundation Trust, but if you do have any further queries, please contact Rachael Westerman, Assistant Director of Facilities. This email address is being protected from spambots. You need JavaScript enabled to view it.

Parking at Ashford Hospital

Barriered car parking (pay on exit) for patients and visitors is located at the front of the hospital.

Parking at St Peter’s Hospital

Barriered car parking (pay on exit) for patients and visitors is located:

• Level 2 and 2.5 of multi deck car park
• Hazel Car Park
• Abbey Wing (top floor only)
• Woodland Car Park, operated by Runnymede Borough Council

Levels 2 and 2.5 of our new multi deck car park are open for patients and visitors.

The new car park provides additional parking spaces and direct access to the main reception of the hospital via stairs or lift. There is dedicated Blue Badge parking on level 2, adjacent to the front of the hospital and main reception

All patient car parks are now ANPR (Automatic Number Plate Recognition) so there is no need for a ticket to enter or exit. Upon entering the car parks a camera captures your registration number. When you are ready to leave, please enter your reg into any of the payment terminals and pay the fee due.

If you are a blue badge holder please follow the instructions on the terminal in order to obtain your parking free of charge.

Please note that patient / visitor parking continues to be available in the upper level of the ramp car park.

For further information, please see the map below.

Pay and Display car parking for patients and visitors:

• Outpatients - Floors 2 and 2.5 only
• Maple Wing at rear of hospital
• Side of Abbey Wing
• Front of Stephanie Marks centre
• Front of Chertsey House
• Adjacent to the Urgent Care Centre

Parking at Woking Community Hospital

Car park – new payment system

The automatic number-plate recognition system at Woking Community Hospital car park requires visitors to use the payment machines at the main entrance to the building. These machines are cashless, accepting card payments only.

Blue Badge holders are still exempt from any car park charges - please scan your badge at the payment machine, it does not need to be displayed in your vehicle.

Upon entering the car park, the first 15 minutes are free. If you drive in but cannot find a space, you will not be charged.

Alternative car park

Heathside Car Park is approximately 5 minutes’ walk from Woking Community Hospital. It uses a pay and display system (coin, card or cashless) as well as the RingGo App. It is operated by Woking Borough Council and can be found at Heathisde Crescent, Woking GU22 7AG.

Blue Badge Holders

Blue Badge parking is free at our hospitals. Blue Badges must be displayed in your vehicle and can be shown or scanned on exit.

All our disabled spaces are located close to the main hospital entrances and signs clearly direct the way for people with a disability. There is access on both sites for wheelchair users.

At St Peter’s Hospital disabled car parking is mainly located in the A&E car park. There is easy access into the corridor behind A&E. From here you can access the main reception area and the lift to other parts of the hospital.

At Ashford, there are ramps at both the Main Entrance and the Outpatient Department entrances. Both sites have easy access to lifts.

For those with mobility issues who find it difficult to reach our clinics or wards, wheelchairs are located at the main hospital entrances. 

Parking Concessions

We recognise that for some patients visiting our hospitals regularly car parking costs can be a burden. We therefore offer the following concessions which are applicable at both of our hospital sites:

Claiming back parking costs

Help is available to some people travelling to hospitals under a Healthcare Travel Costs Scheme. Patients may be able to claim the cost of travelling to and from the hospital including car park costs, provided you use the cheapest mode of transport available if you are on a low income or you receive one of the benefits listed below.

• Income support
• Income-based job seekers allowance
• Child tax credit
• Pension Credit guarantee
• Working tax credit
• NHS low income scheme certificate (HC2 or HC3)

For more information, please see our Travel Cost Scheme section.