Enable Recite me Accessibility Tools:
Accessibility Options
To find out more, please see here.

In this section, we have leaflets for the Audiology department. Please only read the materials on the advice of your clinician.

The Recite Me accessibility tools can be used if you need assistance.


Click to download the Attend Anywhere Video Appointments leaflet

Attend Anywhere Video Appointments

Where appropriate, you can attend your consultation online via a video call. Video calling is as convenient as a phone call, with the added value of face-to-face communication. It can save you time and money, and brings your care closer to home ... read more

Click to download the Your Hearing Assessment leaflet

Your Hearing Assessment

Please take the time to read this guide, it will remind you about what was discussed at your hearing aid assessment. It contains information about the results of your hearing assessment, any future management plans and what to expect at your next appointment.

This booklet will support the information discussed with the audiologist. It contains your Personal Management Plan (see the end of this booklet) that has been agreed between you and your audiologist ... read more

Click to download the Audiology Open Fitting Booklet leaflet

Audiology Open Fitting Booklet

The tube and dome are vital parts of the hearing aid system. They not only hold your hearing aid in place, but they channel sound from the aid into your ear ... read more

Click to download the Audiology Mould Fitting Booklet leaflet

Audiology Mould Fitting Booklet

The earmould is a vital part of the hearing aid system. It not only holds your hearing aid in place, but it channels sound from the aid into your ear via a tube ... read more

Click to download the Hearing Aid Battery Centres leaflet

Hearing Aid Battery Centres

You may collect hearing aid batteries from any of these centres. Please take your hearing aid battery book or card with you. If you have lost it please contact your Audiology Department for a replacement. A friend or relative can collect batteries on your behalf if they take your battery book with them.

All centres are open during office hours (unless indicated) and may be closed for lunch.

You may also request your batteries by post from the Audiology Departments at both Ashford and St Peter’s Hospitals. Please post your battery book or card to them with a stamped addressed envelope with ‘large letter’ postage.

You may return your used batteries to the battery centres for recycling or place them in a battery recycling container available in a number of shops ... read more

Click to download the Hearing Difficulties when a Hearing Test is Normal leaflet

Hearing Difficulties when a Hearing Test is Normal

You have probably come to see us because you have been experiencing difficulty hearing but have been told that your hearing levels are ‘normal’.

The aim of this leaflet is to give you further information about why this may happen, what could be causing this, and what can be done to help ... read more

Click to download the Hearing Support Volunteers leaflet

Hearing Support Volunteers

Hearing is one of our most important senses and hearing loss or impairment can affect people’s lives in so many ways. Many people have hearing aids but may find them difficult to use. You may not be confident putting them in or cleaning them. You may have difficulties hearing on the phone or in other situations or may even have given up trying.

The Hearing Support Volunteers are committed to offering help and support on these and other issues such as:

  • Cleaning of ear moulds
  • Retubing of ear moulds
  • Helping you put your hearing aid in
  • Helping you with the controls
  • Providing information on more effective ways of hearing
  • Providing information and demonstrating other equipment you may find helpful such as loop systems, phone amplifiers and smoke alarms ... read more