Operational Estates cover the following areas:
- Estates Helpdesk
- Engineering and Building Maintenance
- Grounds and Garden Maintenance
- Safety checks
- Planned Preventative Maintenance
- New Work
- Redecoration
- Pest control

Carpenters Kathryn Kennard and Andrew Miles, winners of the Special Achievement Award in 2014
Standard
All routine fault requests should be dealt within 2 days for items such as lamp replacements.
1 week should be allowed for requests, which involve ordering material and organising labour availability.




