C, J & J
To all the lovely staff at the EPU. We wanted to write to say a big thank you for all your help and support over the last few years. You have given us so much encouragement and kindness and we are very grateful. With all our thanks. RSJ arrived on 15th, weighing 8lbs 8oz.
Z & S (BRM)
I have recently seen a woman in birth reflections. You were part of the team who looked after her and she is very grateful for all the care you gave. She wishes that her thanks be passed on you personally. Thank you for providing excellent support for this client, it was much appreciated.
The sonographer was good at listening and very patient with me. She suggested getting help with coping with previous pregnancy experience.
Everyone was friendly and understanding. Long wait was explained everywhere which stopped you getting frustrated. In the EPU waiting room you could hear people in the consulting room (nearest the magazine table). Suggest a radio in the waiting room to stop this and help people take their mind off it.
Our response: We have re-arranged our chairs and we also have a radio in the waiting room. We also try to use other clinical rooms for confidential discussions when possible. Thank you for your feedback.
Miss Ngozi was amazing, very understanding. She was looking after me to make sure I am comfortable and understand everything. First time I see a doctor to making sure everything clean and sterilised. Thank you.
The doctors and nurses I met today were nothing short of incredible, very understanding & helpful & I couldn’t be more grateful, especially the lady who carried out the scan.
Anna, Ngozi, Angela, Chris and Anne were all amazing! Very caring & looked after me very well! They did their utmost for me! Amazing team.