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Building the team

At the end of my first full week in my new role, it’s a real pleasure to announce that Heather Caudle has been appointed as our new Chief Nurse. I don’t need to tell you what a crucial role this is in leading our nursing and midwifery team and, through a tough selection process it became very clear that Heather was the right candidate for the role. I am absolutely confident that Heather will lead my nursing and midwifery colleagues with great skill and commitment over the coming months. In particular she is keen to ensure that we take the opportunity in December to really showcase our hospitals and the excellent care we collectively deliver when the CQC undertake our full hospital inspection. Congratulations Heather.

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Listening, hearing, acting

This week I’ve spent quite a bit of time meeting a number of different families who have been unhappy about the care either they or their relatives have received in our hospitals. And there’s a real theme coming through. They feel we are not listening to them and involving them in decisions about their care, or the care of their loved one. It may be a perception or it may be real but whichever it is, it’s certainly the feeling they have been left with and in general underpins any other concerns and issues they may have.

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Thoughts on my first week

In my first week in the new role, I’ve deliberately taken some time out to visit areas of the Trust that I’m less familiar with as I really want to broaden my knowledge of all our services. On Tuesday I had a really great visit to Sterile Services where I was hosted by Shalini Kumar and Paul Fey.

I didn’t know much about the department before, but was really impressed by what I saw. Making sure clinical equipment is appropriately sterilised and transported back to where it needs to be in a timely way is crucial to the way our hospitals work, and has a direct impact on the care we are able to give patients. I was particularly impressed by the way Shalini and Paul are working to develop their team, especially around professional development, and the pride the whole team has in their service really shone through. I was very impressed and grateful to the team for taking the time to show me around.

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Suzanne announced as new Chief Executive

Suzanne Rankin


Suzanne Rankin has been appointed as the new Chief Executive at Ashford and St Peter’s Hospitals NHS Foundation Trust.

Currently the Trust’s Chief Nurse, she will replace Andrew Liles who recently announced his decision to leave the NHS and pursue a career in healthcare consultancy.

Making the announcement, Trust Chairman Aileen McLeish says: “We are delighted to announce the appointment of Suzanne as our new Chief Executive. As well as demonstrating exceptionally strong leadership during her time here as Chief Nurse, Suzanne is able to draw from a wealth of experience from other senior roles within both the NHS and the Royal Navy where she spent her early nursing career.


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Chief Executive's Message

On a regular basis, our Chief Executive sends a message to staff about events at the hospitals, special achievements, and plans for the future.

We shall be adding them to this section as well as including them on our Twitter and Facebook pages.

From time to time, we shall ask other members of the Trust Board and clinical team to give their perspective on the week in our hospitals.