Care Quality Commission (CQC)

Ashford and St Peter’s Hospitals NHS Foundation Trust has retained their rating of ‘Good’ by the Care Quality Commission (CQC).

CQC Website

CQC Inspection of Maternity Services

As part of the CQC inspection of Maternity services at the Trust, you have the opportunity to give your feedback.

Click here for more information or visit the CQC feedback page.

January 2022: CQC publishes reports on surgical and medical care services at Ashford and St. Peter’s Hospitals

I wanted to update you following a recent CQC (Care Quality Commission) visit to Ashford and St Peter’s Hospitals. I am pleased to announce that overall the Trust continues to be rated as good following this inspection.

In November, CQC carried out an unannounced focused inspection of Ashford Hospital to look at how safe and well-led surgical services were. Inspectors also carried out an unannounced focused inspection at St. Peter’s Hospital at the same time. This was to look at how safe and well-led medical care and surgical services were.

We recognise that there are areas for improvement and there has been a change in rating for some services, but we were encouraged to see many good areas of practice noted by the inspectors ... read more

January 2018: Trust response following recent CQC unannounced inspection at St Peter’s Hospital

Following a recent unannounced inspection at the Trust by the CQC, Chief Nurse Sue Tranka, commented:

“We are always very open to visits by the CQC and welcome their feedback and report. Whilst we recognise there are areas for improvement, we were encouraged to see many good areas of practice noted by the inspectors.

We were particularly pleased to read their description of our ‘caring’ staff and to hear that patients feel they are treated with kindness and their privacy and dignity is well respected. This is, of course, the standard of care we expect, but it’s heartening to have the reassurance that it’s happening across our wards consistently. The other good news is that staff on all of the wards visited by the CQC said they felt well supported by their managers and described an open and transparent culture where they are able to raise concerns ... read more

May 2017: Trust rated as ‘good’ by the Care Quality Commission

The independent health care regulator, the Care Quality Commission (CQC), has rated Ashford and St. Peter’s Hospitals NHS Foundation Trust as ‘Good’ following their inspection in December 2016.

Suzanne Rankin, Ashford and St. Peter’s Chief Executive said: ‘I am absolutely delighted with this result which reflects very well on our Trust and is testament to the hard work, care and commitment shown by our staff, not just during the inspection but on a daily basis as they go about their work caring for our patients ... read more

Our registration details

Each Trust has to register with the Care Quality Commission on an annual basis.

Ashford and St Peter's Hospitals NHS Foundation Trust is registered in respect of the following regulated activities:

Diagnostic and screening procedures
Family planning
Maternity and midwifery services
Surgical procedures
Termination of pregnancies
Treatment of disease, disorder or injury
Assessment or medical treatment for persons detained under the Mental Health Act 1983

Recent Reports

The CQC website has a section for the Trust and both hospitals. It can be reached via this link: www.cqc.org.uk/provider/RTK.

Action Plan

Currently being updated.

Recent Patient Surveys

The following reports are available on the CQC website at www.cqc.org.uk/provider/RTK/surveys. Our provider code is RTK - with the hospitals coded RTK02 (for Ashford) and RTK01 (for St Peter's).