Hospital Numbers
If you need to contact a department or ward then please call our main switchboard:
01784 884488 (Ashford Hospital)
01932 872000 (St Peter's Hospital)
If you have an impairment or sensory loss and have specific communication needs please let our operator know.
If you are using a textphone,
prefix all numbers with 18001.
Our CQC Rating
We are very proud of our hospitals and our staff, and aim to provide a high quality service for our patients at all times.
We shall do our best to make your visit as comfortable as possible and our staff will do all they can to assist you.
If you want to find out more about the Trust and our hospitals, please visit our About Us section.
We welcome any comments or feedback you would like to share with us. Listening to our patients helps us to get things right.
If, as a patient, relative or visitor, you have any concerns please contact our Patient Advice and Liaison Service via email at
Please
If you have any difficulties with this website, or for press enquiries, please email
Find out more about accessibility options or read our accessibility statement. The Text Relay app is available for your mobile, tablet or PC if you are Deaf and hard of hearing or have a speech impediment. If you are using a textphone, please prefix all numbers with 18001.
Julie Smith, Chief Executive
Our Services: A to Z
To run our hospitals takes a lot of different departments - clinical and non-clinical - as well as over 4,000 staff members.
You can find out more about what each area does from the links in the A to Z listing or use the search box above.
Visiting Update
Visiting is no longer restricted to two hours, and visiting is no longer required to be booked by telephone. Please ensure that you visit during the normal ward visiting times.
Please note that no more than two people should visit a patient at any given time. Only one person should accompany a patient in our Emergency department.
More details are in the visiting section including exceptions for some wards.
Update to Infection Prevention Control Guidance
We have made the decision that face mask wearing for visitors, patients, and staff will no longer be a mandatory requirement in non-clinical areas of our hospitals.
Face masks will still be available in the main entrances of the hospitals, for those who would prefer to continue to wear face masks, and in clinical areas.
We will continue to monitor the situation and will update you with any further changes to our Infection Prevention and Control measures.
Thank you for your continued support.
Andrea Lewis, Chief Nurse
David Fluck, Medical Director
Putting Patients First
Our emergency department is located at St Peter’s Hospital. Please only visit us if you are seriously ill or it is an emergency. Minor injuries will be directed to our Urgent Treatment Centre opposite A&E. We also have a new Urgent Care Centre.
If you need to change or cancel your appointment please give us as much notice as possible by calling the appointments centre on 01784 884351 (between 9am and 5pm) or
We hope you will choose our hospital to have your baby. With the addition of our Abbey Birth Centre we can now offer the widest range of services, for women with uncomplicated pregnancies to the full services of our early pregnancy unit and neonatal intensive care unit (NICU).
Accessibility
We’re always looking to improve the accessibility of this website. If you find any problems or think we’re not meeting accessibility requirements, contact the
Read our Accessibility Statement.
We have added the ReciteMe toolbar to our website to help make the content accessible:
Relevant up-to-date information regarding access to hospitals can be found via the links below:
Your Care, Your Voice
We aim to make your stay in hospital as comfortable as possible.
The aim of these pages are to give you support and information on your discharge from hospital.
Find out more on our leaving hospital pages as well as details on Think Home First.
There are a number of ways that you can give your opinion about the care provided by the Trust.
Whether you are a patient, visitor, or member of the public, all views are important to us.
Latest News
The Cardiology department at St Peter’s Hospital has received a fantastic donation! HeartBeat Support Woking has generously donated funds to purchase a much-needed bladder scanner which will aid the staff working in the department to monitor bladder function in cardiac patients. This is particularly important when using strong diuretics (water tablets) to treat heart failure.
Services at Ashford and St Peter’s hospital will be significantly affected when consultants take 48-hour industrial action from 7am on Tuesday 19 September until 7am on Thursday 21 September. Junior doctors will take industrial action from 7am Wednesday 20 September until 7am on Saturday 23 September.
Emily (Speech and Language Therapist) contacted the wonderful PAT (Pets as Therapy) charity with the hope of finding a dog that would be suitable to provide some pet therapy to the stroke patients on Aspen ward.
Useful Resources
This summer, if you’re not feeling well and over the counter medicines are not helping, don’t wait for it to get worse - speak to your GP and avoid a trip to hospital.
Read more about finding the right services in our area.
Ashford and St Peter’s Hospitals have introduced an online booking option for blood tests, giving patients the ability to book in advance at a time that is convenient to them.
This helps reduce waiting times and minimise delays for patients.
We have details about travelling to our hospitals, parking, and site maps.
Ashford and St Peter's has been named a Veteran Aware Trust as they join the wave of Veteran Aware trusts committed to helping serving members, veterans and their families access healthcare services and find new careers in the NHS.
How you can get involved
Ashford and St Peter's Hospitals' Charity (number 1058567) exists to enhance the facilities, and provide equipment that is above and beyond what the NHS can currently provide.
