We are very proud of our hospitals and our staff, and aim to provide a high quality service for our patients at all times.
We shall do our best to make your visit as comfortable as possible and our staff will do all they can to assist you.
If you want to find out more about the Trust and our hospitals, please click here.
We welcome any comments or feedback you would like to share with us. Listening to our patients helps us to get things right.
If you have any difficulties with this website, or for press enquiries, please email
Suzanne Rankin, Chief Executive
Our Services: A to Z
To run our hospitals takes a lot of different departments - clinical and non-clinical - as well as over 4,000 staff members.
You can find out more about what each area does from the links in this section or use the search box above.
Visit our coronavirus webpages for details of our service changes.
For more information about COVID-19, please visit the NHS website
ASPH visiting restrictions and IPC measures for outpatients
In December 2021, we announced that visiting restrictions were introduced at Ashford and St Peter’s Hospitals due to the emergence of the Omicron variant and the rise in Covid cases. These measures were put in place to reduce footfall within our hospital sites and to help minimise the risk of transmission to protect patients and the team.
We also introduced a new Infection Prevention and Control (IPC) measure for all members of the public to undertake a lateral flow test no more than 48 hours before entering any of our hospital sites, which includes visitors and outpatients.
These changes mean that visiting is no longer permitted for adult inpatients at Ashford or St Peter’s hospitals, unless they have a registered carer or are end of life. Details of situations and departments where visiting is permitted can be seen in this graphic.
Children’s wards, maternity, A&E and ITU are managing the situation locally, so for more specific guidance, queries or information, please speak with the relevant department.
For situations where visiting is permitted, there is a dedicated telephone line manned by a volunteer, for visitors to book a time to see their loved one - the number is 01932 723318. The visiting booking line is open Monday to Friday, 09:30 - 1600. If any visitors need to book a visiting slot outside of those hours, they will need to contact the relevant ward directly.
We understand how difficult this will be, so we have set up some initiatives to allow family and friends to keep in contact with inpatients:
- Inpatient item drop off, St Peter’s: if you would like to deliver items for a loved one who is an inpatient at St Peter’s, please bring these items in a labelled bag to the Main Reception at St Peter’s Hospital. The Front of House team will then arrange for a porter to deliver them to the ward. We cannot accept items that are delivered to any other entrance.
- Patient enquiries, Ashford: if you would like to enquire about a patient who is currently receiving inpatient treatment at Ashford, please call 01784 884488.
This situation will be constantly reviewed and further visiting changes may occur depending on Covid-19 incidence within our community and also transmission rates.
Please watch this short video for more information.
Thanks for your continued support and cooperation.
Andrea Lewis RRC
Infection Prevention Control Guidelines and Visiting
In line with national guidance, our infection prevention control guidelines and hospital visiting guidance are set to remain in place for all staff and visitors.
Lateral Flow Testing for Members of the Public
We currently have a number of Infection Prevention and Control measures in place within Ashford and St Peter’s Hospitals. To help prevent the spread of Covid-19 within our hospitals we ask that all members of the public undertake a lateral flow test no more than 48 hours before coming into the hospital. This is to help keep patients, visitors, and our team as safe as possible.
We continue to maintain best IPC practice across all areas of the hospital sites, not just wards and clinics, in line with national guidance.
Watch our updated video on Infection Prevention Control Measures and Visiting Restrictions.
Please visit our Coronavirus pages for more detail about our current guidelines.
Putting Patients First
Our emergency department is located at St Peter’s Hospital. Please only visit us if you are seriously ill or it is an emergency. Minor injuries will be directed to our Urgent Treatment Centre opposite A&E. We also have a new Urgent Care Centre.
If you need to change or cancel your appointment please give us as much notice as possible by calling the appointments centre on 01932 723831 / 01784 884351 or email
Your Care, Your Voice
We aim to make your stay in hospital as comfortable as possible. Click here to find out more about coming into hospital and what you will need to bring with you.
Click here for our visiting times and ward details.
The aim of these pages are to give you support and information on your discharge from hospital.
I wanted to update you following a recent CQC (Care Quality Commission) visit to Ashford and St Peter’s Hospitals. I am pleased to announce that overall the Trust continues to be rated as good following this inspection.
ASPH is celebrating 21 years of ‘The Birth Reflections, Birth Support, Counselling and Bereavement’ service founded by the late Anna Roland-Price.
The Urgent Treatment Centre (UTC) has moved to its new location on the ground floor of the Urgent and Emergency Care building and is fully functioning and accepting patients.
This spring, if you’re not feeling well and over the counter medicines are not helping, don’t wait for it to get worse – speak to your GP and avoid a trip to hospital.
Find out more about finding the right services in our area.
Ashford and St Peter’s Hospitals have introduced an online booking option for blood tests, giving patients the ability to book in advance at a time that is convenient to them.
This helps reduce waiting times and minimise delays for patients ... find out more.
How you can get involved
Ashford and St Peter's Hospitals' Charity (number 1058567) exists to enhance the facilities, and provide equipment that is above and beyond what the NHS can currently provide.