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Help us help you - masks

Woking Community Hospital has introduced a series of measures to ensure you are kept safe during your visit.

 

Wearing Face Masks in our Hospitals

All patients, visitors, and staff are expected to use a new surgical mask issued by the checkpoint teams when they arrive at all hospital sites. If you are wearing your own face covering or mask you will be asked to remove this and use a new mask for the duration of your visit. The mask must cover your mouth and nose and be worn at all times, unless your clinician asks you to remove it.

There are checkpoints by each entrance and you will be asked to use the hand sanitiser provided and have your temperature taken (by a forehead thermometer). On exit, please dispose of the mask in the clinical waste bin provided and sanitise your hands.

It is expected that everyone on the hospital sites wears a mask with the following exceptions, in line with national guidance:

  • children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons)
  • people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • where putting on, wearing or removing a face covering will cause you severe distress
  • if you are speaking to or providing assistance to someone who relies on lip reading, clear sound or facial expressions to communicate

 

Other Key Measures

  • There are 3 designated entrances:
    • Main Entrance (directly opposite the car park) - Bedser Hub, Neurophysiology
    • Main Outpatients Entrance (all Outpatient appointments, Ophthalmology, Audiology, X-rays)
    • Walk in Centre Entrance - walk in centre only
  • You will be only permitted into the building 10 minutes before your appointment time.
  • Please try and attend your hospital visit by yourself. Anyone attending with you is likely to be refused entry to the hospital / asked to wait in the car unless there is a valid reason for them to support you during your appointment.
  • Inside each entrance is a ‘screening’ station / checkpoint. You will be asked a series of COVID related screening questions and also have your temperature taken. To avoid a wasted trip on the day please do not attend if you are experiencing a fever, fatigue, cough or sore throat or currently taking antipyretic medication to combat fever (paracetamol / ibuprofen etc).
  • If queuing for entry to the hospital, the screening desk, a reception desk or sitting in one of the waiting areas please maintain at least a 2 metre distance from any other patient.
  • We have reduced the number of patients booked into each session to allow time for the additional screening measures.
  • Finally, although you are not required to self-isolate for this appointment, please ensure you minimise contact with others as much as possible in the 14 days leading up to your appointment.

Please support Woking Community Hospital in following the guidance written above and in doing so helping to keep patients and staff safe.