Welcome to this month’s video message, which focuses on the very important topic of patient catering.
I hope this video gives you some insight into the process of how we cater for patients, how we do our very best to provide nutritious meals, and the importance of nutrition and the mealtime experience in supporting patients in their recovery.
I spent time with members of the patient catering and dietetics team; William Britton; Assistant Director of Facilities Support Services, Lorraine Hook; Patient Catering Manager, and Marriyah Hasan; Dietitian, and spoke to each of them about their part of the patient catering journey.
There is a great deal of thought, effort and care that goes into menu planning, ensuring that we’re providing a range of options for all patients including those nutritionally well, nutritionally vulnerable and those with special dietary needs or allergies, the safety of the food, protected meal times and how food is presented in order to provide the best possible mealtime experience.
After spending time with the team and seeing the level of the care and effort that goes into making sure we have a fantastic catering service for patients, it is really important to realise that this is only as successful as we make it. Communication between nurses, dietitians and the catering team is vital to ensure that we are meeting the requirements of every patient. We use our Patient Centre system to request meals for patients with specific dietary needs.
I’d like to ask all care providers to recognise the importance and value of, as Marriyah speaks about in the video, the ‘Last Nine Yards’ and the ‘Power of 3’ to help nutritional outcomes for patients and let’s ensure that at ASPH we deliver an excellent mealtime experience for every patient, every time.
In the meantime have a great weekend.
With very best wishes,