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Suzanne Rankin

Suzanne Rankin
Chief Executive


Welcome to this week’s message. I wanted to speak to you all this week about the end of year financial position and seek your support and advice on ensuring we make the most of the transformation opportunities to come.

Financial year 2018/19 was another really tough year (I know you know this!), during which time we have continued to focus on providing the highest quality care within a constrained financial environment. As a result of your incredible hard work and commitment we continue to maintain a strong underlying financial position.

So just to remind you of what we are planning to do, here is the list of the services and facilities at the hospitals that will be redesigned and improved, both for patients and the team and include:

  • Quality of care – the Urgent and Emergency Care (UEC) development at St Peter’s and the wider redistribution of services across our sites in order to improve patient safety, flow and experience.
  • People – improved and expanded staff residential accommodation, new commercial facilities, and a new public multi-storey car park, all at St Peter’s; a new staff nursery at Ashford; and improved staff parking and staff wellness facilities across both our main sites.
  • Modern healthcare – tackling the backlog maintenance issues and investing in two additional theatres at Ashford and more patient care facilities and beds at St Peter’s.
  • Digital – implementing the Cerner Electronic Patient Record, E-prescribing and A&E systems and on the back of this launching the digital transformation programme with the wider system.
  • Collaborate – working with SABP over the future integration of physical and mental health services through the redevelopment of the Abraham Cowley Unit and the UEC development, and with commercial partners over the wider residential developments.


Looking forward to this new financial year in addition to all of the above we have also agreed three major transformation programmes to focus upon:

  • Transforming outpatients
  • Enabling capacity in our workforce to meet demand
  • Building patient capability to manage their own care

So do look out for opportunities to get involved in those programmes over the coming 12 months and if you have immediate ideas do let me know.

These various redevelopments, builds and programmes are now more than a huge level of ambition but more than ever the senior leadership team and I really need your help in taking forward these proposals, in turning these ideas into reality and on maximising the opportunities they present. This really is a once in a lifetime opportunity to make a huge difference and put simply we need your thoughts and ideas on the details so that we can really maximise the benefits for everyone and improve things!


So in summary, a huge thanks to you all for sticking with us. I know it's been tremendously difficult but I hope you feel reassured that the Board and the whole leadership team recognise and value your commitment and through this we have been able to take absolutely massive steps to capitalise on all our opportunities and to begin to make tangible improvements to your experience of working at the Trust.

The power to address our collective working experience and the patient experience is now firmly in our hands and is an opportunity that very few NHS organisations or colleagues will ever get so don’t lose this opportunity through either not engaging, or through the mistaken belief that you won't be listened to because you will – your views really do matter.

To those of you who are working over the Bank Holiday weekend thank you and to those of you who are not have a wonderful time and rest wherever you are and whatever you are doing.

With very best wishes,

Suzanne Rankin
Chief Executive


Chief Executive's Message

On a regular basis, our Chief Executive sends a message to staff about events at the hospitals, special achievements, and plans for the future.

We shall be adding them to this section as well as including them on our Twitter and Facebook pages.

From time to time, we shall ask other members of the Trust Board and clinical team to give their perspective on the week in our hospitals.