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COVID-19: Command and Control

Suzanne Rankin

Suzanne Rankin
Chief Executive

 

As explained in James' message on Monday we have implemented a formal command and control structure to manage our response to the evolving COVID-19 situation.

The Gold meeting will take place every Tuesday morning, attended by the executive team, divisional directors and lead for emergency preparedness and resilience. After each of these meetings and having reviewed all the various information streams I will share the top three priorities that the leadership are going to focus on over the coming week.

This week they are:

 

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COVID-19: Our Response and New Measures

James A Thomas

James A Thomas
Chief Operating Officer

 

I wanted to use this week's message to provide you with an update on the evolving COVID-19 situation and provide information about the measures we are taking. As we are now treating patients with confirmed COVID-19 in the Trust we are increasing our response.

I know you will feel concerned for yourself and your families and that is something we all share.

However, as expressed in Suzanne's message last week it's really important that we stay calm and do not encourage unnecessary fear and panic.

Caring for patients who are unwell, often with infectious disease, is what we do every day.

We have the skills, knowledge and support to do the right thing and if we remain calm and approach each patient as we would normally we will get through this challenging time.

 

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Getting ready for COVID-19

Suzanne Rankin

Suzanne Rankin
Chief Executive

 

Hello and welcome to this week's message. I wanted to update you on COVID-19 (Coronavirus), which as you know is a frequently changing situation.

Firstly and very importantly, I'd like to say thank you to all colleagues who have been working incredibly hard with the extra work load COVID-19 testing brings. I know this is an additional challenge on top of an already-challenging time of year, particularly for colleagues in A&E, infection control and pathology. However, as always, Team ASPH is rising to that challenge and going above and beyond for the benefit of patients.

The national response is being led by NHS England, Public Health England and the Department of Health and Social Care. They are monitoring the situation closely and cascading information and guidance throughout the NHS as it becomes available. The executive and senior management team are closely linked in with the national teams to ensure we are up-to-date and following the correct protocols to minimise risk to patients and the team.

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Listening to our Team

Suzanne Rankin

Suzanne Rankin
Chief Executive

 

This week I’d like to talk about staff views on working at Ashford and St Peter’s. Last week we received the results of the 2019 National Staff Survey, completed between October-December 2019. The purpose of the survey is to collect staff views about working in their NHS organisation. The data is used to improve local working conditions and experience for teams, and ultimately to improve patient care.

The survey is completed annually so views can be monitored over time, allowing the NHS to compare the experiences of staff in similar organisations, and to compare the experiences of staff in a particular organisation with the national picture. I’m delighted that our response rate increased by 8% in 2019 and was completed by 2003 colleagues (350 more than 2018). It’s really important that staff share their views so we can get a better understanding of what is working well and where we can make improvements together.

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Chief Executive's Message

On a regular basis, our Chief Executive sends a message to staff about events at the hospitals, special achievements, and plans for the future.

We shall be adding them to this section as well as including them on our Twitter and Facebook pages.

From time to time, we shall ask other members of the Trust Board and clinical team to give their perspective on the week in our hospitals.